Order Terms & How to Order
Clear steps, documented approvals, and predictable delivery for B2B buyers. Share your size, quantity, and destination — we’ll quote and guide you through each milestone.
OEM / Custom Sizes
Photo/Video Approval
Export Documents
After-Sales Support
Tip: To speed up the quote, include a product link/photo, desired size, quantity, printing/artwork, and destination port/city.
Ordering
Email / WhatsApp / Online RFQ (fax available upon request)
Personnalisation
Size, shape, colors, printing, accessories (based on your requirements)
Production Lead Time
Typically 5–15 working days after confirmation (varies by design & quantity)
Payment Term
50% deposit to start, 50% balance before shipment
Expédition
Air (airport-to-airport) / Sea freight (port-to-port)
Documents
PI, Commercial Invoice, Packing List, B/L or AWB (as needed)
Step-by-step Ordering Process
Envoyer une demande de renseignements
Share product link/photo, size, quantity, printing/artwork, and destination (city/port).
Get Quote & Spec Confirmation
We quote based on materials, dimensions, printing, accessories, packaging, and quantity.
Artwork / Layout Proof (if applicable)
We provide a proof for your approval before production (logo/printing positions, colors, etc.).
PI & Deposit
We issue a Proforma Invoice (PI). Production starts after deposit and final confirmation.
Production & In-process QC
We follow internal checkpoints during production to keep consistency and reduce defects.
Photo / Video for Final Approval
We send photos (and video if needed) for final confirmation before packing/shipping.
Balance Payment
Balance is arranged after final approval and before shipment is dispatched.
Packing, Dispatch & Documents
We ship by air/sea, and provide export documents for clearance and delivery.
Note: We can support common Incoterms such as EXW / FOB / CIF / DAP / DDP depending on your shipment needs.
Pricing, Payment, Lead Time & Shipping
What impacts the price?
- Dimensions and shape
- Material and thickness
- Printing complexity (colors, full-print, special finishing)
- Accessories & packaging requirements
- Quantity (bulk discounts)
- Testing / certificates (if required)
For a fast estimate: send a product photo/link + size + qty + destination.
Payment
- 50% deposit to start production
- 50% balance before shipment
- Bank details will be shown on the PI
If you need different terms for large projects, tell us your order size and destination.
Lead Time
- Production: typically 5–15 working days after confirmation
- Time varies by design complexity, dimensions, and quantities
- Shipping time is separate from production time
Transport
- Air: airport-to-airport (fast)
- Sea freight: port-to-port (economical)
- We can propose the best option based on your timeline and budget
Transit time depends on route, season, and carrier schedules.
After-Sales Support
- We provide repair guidance and support for reasonable modification requests.
- If there is a confirmed serious quality issue, we will handle it with evidence-based solutions (repair / replacement / refund by agreement).
- Please keep photos/videos and packaging labels for faster claim processing.
Compliance note: if artwork involves trademarks/characters, the buyer should provide authorization before production.
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